Editor's Note

The Sixth Issue of the Fourth Leap Magazine Explores Innovation and Digitalisation and How Technology is Able to Accelerate Economic Recovery


When the going gets tough, the tough get going. With challenging times ahead, we must muster our forces and steel our minds to face the mounting uncertainties and global unrest.


Much has happened in 2021 and we’re only about a quarter way through. Things are looking up as we see the global economy rebounding from the bleak year that is 2020. While people are more optimistic, the future remains hazy even by the standards of economic forecasting. Socially, however, the vaccine rollout remains our only hope - but mask-wearing and SOP compliance will likely persist into the future. Things have changed, though for good or for bad, only time will tell. 


When the going gets tough, the tough get going. With challenging times ahead, we must muster our forces and steel our minds to face the mounting uncertainties and global unrest. On the ground, we have to plot the course for our people, staying united to flatten the curve and protect the livelihoods of our dependents. 


Inside this issue, you’ll find a wealth of knowledge accrued from years of experience and toughing it out through the good and the bad. Our contributors range from C-Suite executives to academicians who have studied the subject matter, authored books and managed people of various backgrounds. 


We touched on videos as more than just conferencing tools; bridging the digital divide in Southeast Asia; toured the mind of an innovator looking to revolutionise learning; garnered tips on how to secure the heart of an organisation; shared on the importance of digitalisation; sought growth in new avenues, and learned why customer experience matters. 


All of this we eagerly share with you, dear reader, in hopes that the publication reflects our progress as a society of the world. Stay tuned for more as we bring you tips, solutions and food for thought to weather whatever storms the year has yet to give us. Feel free to reach out to us and let us maintain an open line of communication in the spirit of sharing for all to benefit. All the best, and stay safe.



Sritharan Vellasamy

sri@wordlabs.com.my